COMPLETE SOLUTION FOR TOUR OPERATORS

WEB APPLICATION ONLINE MODULE

This module will enable agents and end users to book online and receive confirmations automatically when they book from availability. Credit limits manage the status of requests whether to allow as available or upon request and also can be fully integrated into a payment gateway solution. This module requires a web server to be present at the clients site with connectivity to database server.

Also optionally available in Web Online module are Providers Login to manage rates and allocations and also give confirmations for bookings, print arrival vouchers if required.

XML Web services can be optionally provided to enable other agents to talk directly from their system to ours, retrieve prices and make bookings on their site without the need to login to our site.

PRICE LIST MODULE

This module will enable the users to manage price lists.

Price Lists are dynamic catering to multiple markets, multiple selling prices with multi currency, different seasons and also normal and weekend prices. All policies of the hotels related to Cancellation, Child Policy, Block Out Periods, Minimum Nights, Promotions are handled in this module.

Allocations of Rooms from different Hotels for multiple markets or single markets with facility to top up or stop allocations and sub allotment to agents. Both allotments and back-to-back are handled.

RESERVATIONS

Booking Requests can be tracked for amendments, cancellations, confirmations, and pre arrival invoice up to invoicing. Requests can be for hotel rooms as well as other services like visas, excursions, etc. Requests, Confirmations, Amendments, Cancellations, Proforma Invoice and Invoice can be faxed or emailed or exported to Excel/Word etc to the providers or clients by the users of the system directly. Rights have been given in the system to allow editing of prices during request or entering group bookings using free form requests.

Invoicing provides for commissionable prices and also any extra charges if applicable.  All changes after arrival of guest are handled through debit notes and credit notes. The statements give all details of guest name, arrival and departure and can be taken in the order of transaction date, arrival date or departure date.

OPERATIONS AND GUEST RELATIONS

In this module, prior to arrivals, the operations can plan the pick up time, allocation of drivers or transportation requests and print/email or fax the documents generated for arrivals like Arrival Voucher, Labels for Guests to be put on the Welcome Pack. This module also handles departures similarly.

VISA MODULE

This module will enable visa applications, confirmations, rejections and re application. All entries and charges incurred is fully updated back to the original request so that the invoicing for visa is taken care of.

ACCOUNTS MODULE

This module will enable all accounting transactions and generate reports right up to Profit and Loss and Balance Sheet. This module also provides all MIS Reports. For invoicing and provider invoices, this module is fully integrated to the reservations module.

WEB APPLICATION OFFLINE MODULE

This module will transfer data automatically from the system at regular intervals to a database hosted on your web site. The application will provide the interface for all agents to log in to the system through Internet and make booking requests / view their transactions/ print confirmations / view cancellations / Statement of Account